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Email outbound reputation PDF Print E-mail
Written by Support   
Friday, 13 March 2015 19:28

Following a week of problems with spammers we are starting to get this under control apologies for the inconvenience caused.

Further updates will be posted as we have more news. 

Support 

 

 
Self Migration to New Web Servers PDF Print E-mail
Written by Support   
Friday, 06 March 2015 12:49

We have recently deployed new web servers giving customers access to PHP versions 5.3 and 5.5. These new servers are connected to our existing web site data stores. This means that customers can take advantage of the new servers by simply changing the DNS IP Address (A record) or Alias (CNAME) associated with their website address. We have also provided customers with a tool to allow them to administer their own DNS domain records, allowing site migrate to one of the new servers to be conducted at their own convenience.

Four new servers have been deployed and have the following addresses: 

  • ws220.pobox.co.uk - 217.27.240.220 (PHP5.3)
  • ws221.pobox.co.uk - 217.27.240.221 (PHP5.3)
  • ws222.pobox.co.uk - 217.27.240.222 (PHP5.5)
  • ws223.pobox.co.uk - 21727.240.223 (PHP5.3)

If you wish to take advantage and transfer your website to one of the new servers then simply change the DNS entry associated with your website address in DNS.

If your domain is hosted by us then please use our Customer Admin Portal (https://www.pobox.co.uk/admin/) and from the Manage Domains and Webs, edit the domain in question and update to move your site. We use CNAME records so all that is required is to change the value in the DATA box to reflect the server you want to use (please don't forget to leave a period at the end of the name). Click the [Update] button, and confirm it, then click [Update Serial] at the top of the form.

If your domain is hosted elsewhere then please change either the A record to the new IP address or the CNAME record to the new hostname.

Please note that you do not need to change the ftp login details for your site. 

Regards

Support 

Note: This change does not apply to Windows hosted sites; it is for Unix/Linux only. 

Last Updated on Friday, 06 March 2015 13:09
 
Spammers PDF Print E-mail
Written by Support   
Monday, 26 January 2015 19:56

Some of our outbound mail servers are blocked due to bad reputation.

We're in the process of fixing the reputation.

Support 

 

 

 
The Admin Console is to be Retired PDF Print E-mail
Written by Support   
Friday, 23 January 2015 20:07

We are in the process of retiring the Admin Console. This involves migrating the last of the features over to the Customer Administration Portal. The main reason for doing so is that after nearly 15 years the Admin Console code cannot be migrated anymore and we need to upgrade the web servers we are using to host our tools.

The plan is to complete migrating capabilities to the Customer Admin Portal and then retire the Admin Console early in February.

Support 

 
secure.cheapnet.co.uk retired PDF Print E-mail
Written by Support   
Saturday, 03 January 2015 00:00

Please note that https://secure.cheapnet.co.uk has been retired and replaced with https://customer.pobox.co.uk. All the other aspects will function as they did before. 

The renewal of the SSL certificate for https://secure.cheapnet.co.uk was missed apologies for any inconvienience caused.

Support 

Last Updated on Friday, 23 January 2015 20:06
 
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