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The Admin Console is to be Retired PDF Print E-mail
Written by Support   
Friday, 23 January 2015 20:07

We are in the process of retiring the Admin Console. This involves migrating the last of the features over to the Customer Administration Portal. The main reason for doing so is that after nearly 15 years the Admin Console code cannot be migrated anymore and we need to upgrade the web servers we are using to host our tools.

The plan is to complete migrating capabilities to the Customer Admin Portal and then retire the Admin Console early in February.

Support 

 
secure.cheapnet.co.uk retired PDF Print E-mail
Written by Support   
Saturday, 03 January 2015 00:00

Please note that https://secure.cheapnet.co.uk has been retired and replaced with https://customer.pobox.co.uk. All the other aspects will function as they did before. 

The renewal of the SSL certificate for https://secure.cheapnet.co.uk was missed apologies for any inconvienience caused.

Support 

Last Updated on Friday, 23 January 2015 20:06
 
Email Issues PDF Print E-mail
Written by Support   
Monday, 29 December 2014 13:48

During this last week we have been experiencing email issues; and have finally tracked down the root cause to be a database corruption. The databases have been restored and over the next 24 hours service will resume.

Pobox Support

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Last Updated on Wednesday, 07 January 2015 19:51
 
Windows Server Hosting PDF Print E-mail
Written by Support   
Thursday, 01 January 2015 00:00

Please note that we are not taking any more Windows Server hosting accounts as our focus is exclusively in the Linux/Unix space.

The existing customer websites hosted on Windows are will be supported; it is just that we are not taking any more on.

Support

 
Server Upgrades PDF Print E-mail
Written by Support   
Tuesday, 07 October 2014 19:46

During the next seven days additional web servers are being installed into the server farm, so we can offer later versions of PHP to those that need it. The once this has been completed customers will be able to migrate to the new servers if they wish. There will be no need re-upload the site or change any of the login details we can arrange for this; please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you have a requirement to have your website moved to one of the new servers. 

Also please be aware that DNS administration has been added to the billing system. It is currently in beta; if you wish to have early access to it then please let us know by contacting This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Last but not least; we are offering .uk domain renewals for between two (2) and ten (10) years. Accounts are now giving customers the option when providing renewals. If you wish to take advantage of this earlier please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information.

** UPDATED ** 28/12/14 ** 

1. A new database server has been built running mysql55 and has SSL enabled 

2. New web servers have been installed running PHP 5.3 and PHP 5.5

If you wish to make use of these servers please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it   

Regards

Support 

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

Last Updated on Sunday, 28 December 2014 20:48
 
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